# Better error feedback on model processing failure

**URL:** <https://community.qonic.com/t/better-error-feedback-on-model-processing-failure/340>\
**Category:** General\
**Created:** [September 17, 2026, 8:41am UTC](https://community.qonic.com/t/better-error-feedback-on-model-processing-failure/340 "2026-09-17T08:41:56Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Johan\_De\_Cock](https://yyz1.discourse-cdn.com/flex011/user_avatar/community.qonic.com/johan_de_cock/32/235_2.png) [@Johan\_De\_Cock](https://community.qonic.com/u/Johan_De_Cock)\
**Post date:** [September 17, 2026, 8:41am UTC](https://community.qonic.com/t/better-error-feedback-on-model-processing-failure/340/1 "2026-09-17T08:41:56Z")

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I had to contact support to know why a model failed to upload. The reason was very easy: unsupported version of IFC (2x2 in this case).

I think it makes more sense to give this feedback easier/quicker directly to the user in the dashboard interface.

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**Author:** ![Tiemen\_Strobbe](https://avatars.discourse-cdn.com/v4/letter/t/5f8ce5/32.png) [@Tiemen\_Strobbe](https://community.qonic.com/u/Tiemen_Strobbe)\
**Post date:** [October 9, 2026, 8:39am UTC](https://community.qonic.com/t/better-error-feedback-on-model-processing-failure/340/2 "2026-10-09T08:39:31Z")

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Hello Johan,

Thanks, we will improve the upload/conversion messages.